{"id":217,"date":"2025-05-26T19:10:50","date_gmt":"2025-05-26T17:10:50","guid":{"rendered":"https:\/\/mossdolli.com\/?page_id=217"},"modified":"2025-06-20T16:46:59","modified_gmt":"2025-06-20T14:46:59","slug":"cgv","status":"publish","type":"page","link":"https:\/\/mossdolli.com\/?page_id=217","title":{"rendered":"CGV"},"content":{"rendered":"\t\t
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Conditions g\u00e9n\u00e9rales de ventes\u00a0<\/span><\/h2>

1. Pr\u00e9sentation<\/strong><\/span><\/h3>

Le pr\u00e9sent site est \u00e9dit\u00e9 par Moss Dolli, marque de sauces inspir\u00e9es des traditions culinaires Africaine et Cr\u00e9ole.<\/span>
Les produits sont d\u00e9velopp\u00e9s par Tabara, cr\u00e9atrice du blog Tabou en Cuisine, et fabriqu\u00e9s en partenariat avec une conserverie artisanale fran\u00e7aise.<\/span>
SIRET : 85042629700022<\/strong><\/span>
Email : contact@mossdolli.com<\/a><\/strong><\/span><\/p>

2. Produits<\/strong><\/span><\/h3>

Nos sauces sont pr\u00e9par\u00e9es de mani\u00e8re artisanale, en petites quantit\u00e9s, dans le respect des normes d\u2019hygi\u00e8ne et de qualit\u00e9.. Chaque produit est pr\u00e9sent\u00e9 avec un descriptif complet.<\/span>
Les photographies sont non contractuelles mais fid\u00e8les au produit vendu.<\/span>
La majorit\u00e9 des recettes sont sans conservateurs ajout\u00e9s. Toutefois, certains produits peuvent contenir un conservateur autoris\u00e9, pour garantir leur s\u00e9curit\u00e9 et leur dur\u00e9e de conservation.<\/span>
Tous les ingr\u00e9dients sont list\u00e9s sur les \u00e9tiquettes produits et fiches en ligne.<\/span>
Les visuels et descriptions produits sont fournis \u00e0 titre indicatif.<\/span><\/p>

3. Prix<\/strong><\/span><\/h3>

Les prix sont indiqu\u00e9s en euros TTC (TVA non applicable \u2013 article 293 B du CGI).<\/span>
Moss Dolli se r\u00e9serve le droit de modifier ses prix \u00e0 tout moment. Le prix applicable est celui en vigueur au moment de la commande.<\/span><\/p>

4. Commande<\/strong><\/span><\/h3>

Toute commande pass\u00e9e sur le site www.mossdolli.com<\/a> implique l\u2019acceptation pleine et enti\u00e8re des pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente.<\/span>
Un e-mail de confirmation est envoy\u00e9 automatiquement apr\u00e8s validation.<\/span><\/p>

5. Paiement<\/strong><\/span><\/h3>

Le r\u00e8glement des commandes s\u2019effectue en ligne via une plateforme s\u00e9curis\u00e9e (ex : Stripe, PayPal).<\/span>
La commande est consid\u00e9r\u00e9e comme d\u00e9finitive \u00e0 r\u00e9ception du paiement.<\/span><\/p>

Les produits sont soigneusement emball\u00e9s avant exp\u00e9dition. Toutefois, le vendeur ne saurait \u00eatre tenu responsable des \u00e9ventuels dommages occasionn\u00e9s durant le transport<\/strong> (casse, fuite, d\u00e9t\u00e9rioration, etc.). En cas de r\u00e9ception d\u2019un colis endommag\u00e9, l\u2019acheteur devra formuler toute r\u00e9clamation aupr\u00e8s du transporteur<\/strong> et en informer le vendeur dans un d\u00e9lai de 48 heures, preuve \u00e0 l\u2019appui (photographies claires du colis et du contenu ab\u00eem\u00e9)<\/strong>.<\/span><\/p>

Selon la nature du dommage et apr\u00e8s v\u00e9rification, un \u00e9change du produit ou un remboursement partiel ou total<\/strong> pourra \u00eatre envisag\u00e9 \u00e0 la discr\u00e9tion du vendeur.<\/span><\/p>

Par ailleurs, l\u2019acheteur est tenu de retirer son colis dans les d\u00e9lais impartis par le transporteur<\/strong>. En cas de non-retrait et de retour du colis \u00e0 l\u2019exp\u00e9diteur, le colis sera conserv\u00e9 pendant 10 jours<\/strong>. Si l\u2019acheteur souhaite une nouvelle exp\u00e9dition, les frais de port suppl\u00e9mentaires seront int\u00e9gralement \u00e0 sa charge<\/strong>.<\/span><\/p>

6. Livraison<\/strong><\/span><\/h3>

Les commandes sont exp\u00e9di\u00e9es sous 2 \u00e0 5 jours ouvr\u00e9s.<\/span>
La livraison est assur\u00e9e en France (et dans les pays indiqu\u00e9s lors de la commande), via Colissimo, Mondial Relay ou tout autre transporteur indiqu\u00e9.<\/span>
Un e-mail de suivi est envoy\u00e9 \u00e0 l\u2019acheteur lors de l\u2019exp\u00e9dition.<\/span><\/p>

7. Droit de r\u00e9tractation<\/strong><\/span><\/h3>

Conform\u00e9ment \u00e0 l\u2019article L.221-28 du Code de la consommation, les denr\u00e9es p\u00e9rissables (comme les sauces alimentaires) ne sont pas soumises au droit de r\u00e9tractation<\/strong>, sauf produit non conforme ou endommag\u00e9 \u00e0 la r\u00e9ception.<\/span>
En cas de probl\u00e8me, merci de contacter le service client dans un d\u00e9lai de 3 jours apr\u00e8s r\u00e9ception.<\/span><\/p>

8. Responsabilit\u00e9<\/strong><\/span><\/h3>

Moss Dolli ne saurait \u00eatre tenue responsable de tout dommage indirect ou incident li\u00e9 \u00e0 l\u2019utilisation des produits.<\/span>
L\u2019acheteur est seul responsable du choix et de la conservation des produits apr\u00e8s livraison.<\/span><\/p>

9. Donn\u00e9es personnelles<\/strong><\/span><\/h3>

Les donn\u00e9es collect\u00e9es sont utilis\u00e9es exclusivement dans le cadre de la relation commerciale (commande, livraison, newsletter).<\/span>
Aucune donn\u00e9e ne sera c\u00e9d\u00e9e ou vendue. Pour plus d\u2019informations, consultez notre [Politique de confidentialit\u00e9].<\/span><\/p>

10. Litiges<\/strong><\/span><\/h3>

En cas de litige, une solution amiable sera recherch\u00e9e.<\/span>
\u00c0 d\u00e9faut, les tribunaux comp\u00e9tents seront ceux du ressort du si\u00e8ge de Moss Dolli.<\/span><\/p>

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Conditions g\u00e9n\u00e9rales de ventes\u00a0 1. Pr\u00e9sentation Le pr\u00e9sent site est \u00e9dit\u00e9 par Moss Dolli, marque de sauces inspir\u00e9es des traditions […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-217","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mossdolli.com\/index.php?rest_route=\/wp\/v2\/pages\/217","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mossdolli.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mossdolli.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mossdolli.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mossdolli.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=217"}],"version-history":[{"count":27,"href":"https:\/\/mossdolli.com\/index.php?rest_route=\/wp\/v2\/pages\/217\/revisions"}],"predecessor-version":[{"id":791,"href":"https:\/\/mossdolli.com\/index.php?rest_route=\/wp\/v2\/pages\/217\/revisions\/791"}],"wp:attachment":[{"href":"https:\/\/mossdolli.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=217"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}